LogistiCare adding jobs to keep pace with growth

LogistiCare is seeking to quadruple its Nevada operations to 450 workers in the next year to keep pace with state and national demand for Medicaid transportation services.

Because of significant increases in state and national Medicaid enrollment, LogistiCare is adding jobs in Las Vegas. The company also manages the state’s nonemergency medical transportation network.

Statewide, the company oversees services for twice as many eligible Medicaid recipients as it served two years ago. LogistiCare’s Nevada call center manages 884,000 reservations annually for those members and provides service to rapidly growing programs in other states.

Since January, the company has relocated to a 38,000-square-foot space on North Buffalo Drive and added 75 local jobs. LogistiCare Nevada staff now totals 109, including customer service representatives and middle and upper management. The company has promoted 95 percent of middle management from within and has experienced a 93 percent job retention rate.

To keep pace with national enrollment and program utilization, LogistiCare Nevada continues to invest in call center operations by quadrupling the number of staff to serve new programs primarily in California and the Midwest.

LogistiCare services include call center management, network development, credentialing, vendor payment management and nonemergency medical transport management. The company ensures more than 56 million rides annually for some 21.5 million members in 39 states and the District of Columbia.

After reviewing several expansion sites throughout the country, the company chose to expand its operations in Nevada because of its 13-year partnership with the Nevada Division of Health Care Financing and Policy and the state’s business-friendly environment, able workforce and stable climate, which reduces risk of downtime from inclement weather.

“Nevada is another example of building on a long-term relationship with high client satisfaction,” said Christine Szymarek, general manager of LogistiCare Nevada, in a statement. “We have a proven record of providing more members with access to health care while saving significant taxpayer dollars.”

LogistiCare implemented the first statewide broker network for nonemergency medical transportation in 2003 and won competitive contract extensions in 2007 and 2011.

“We see Nevada as an ideal market for growth and look forward to our continued partnership with the state,” Herman Schwarz, CEO of LogistiCare, said in a statement. “Our aim with every contract is to partner with states, governments and managed care organizations to ensure their members have a reliable source of transportation to needed health services.”

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